Effective Date: 14 February 2026

By accessing and using the Hitarva website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Use of Website

By using this website, you agree to:

  • Use the website for lawful purposes only

  • Provide accurate and complete information while placing orders

  • Not attempt to misuse, damage, or disrupt website operations

Any violation may result in restricted access or cancellation of orders.

2. Product Information

We make every effort to ensure that product descriptions, pricing, images, and availability are accurate and up to date. However, we reserve the right to:

  • Correct any errors or inaccuracies

  • Update product pricing without prior notice

  • Cancel orders placed with incorrect pricing or information

If an order is cancelled due to pricing or listing errors, the full amount will be refunded.

3. Orders & Payments

  • Orders are confirmed only after successful payment processing.

  • We reserve the right to cancel suspicious, fraudulent, or bulk orders.

  • In case of cancellation from our side, refunds will be processed to the original payment method within a reasonable timeframe.

4. Shipping & Delivery

  • Delivery timelines mentioned on the website are estimated and may vary depending on location and courier operations.

  • Hitarva is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances beyond our control.

5. Returns & Refunds

Due to the nature of food products:

  • Opened, used, or tampered products cannot be returned.

  • Returns are accepted only for damaged, defective, or incorrect items.

  • Any issue must be reported within 48 hours of delivery, along with clear photographic proof.

Approved refunds will be processed to the original payment method.

6. Intellectual Property

All content on this website including:

  • Logo

  • Product images

  • Text

  • Graphics

  • Designs

is the exclusive property of Hitarva and may not be copied, reproduced, or reused without written permission.

7. Limitation of Liability

Hitarva shall not be held liable for:

  • Any indirect or incidental damages

  • Allergic reactions caused by product ingredients

  • Improper storage or handling of products after delivery

  • Losses resulting from misuse of products

Customers are advised to review ingredient details before consumption.

8. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

9. Governing Law

These Terms & Conditions shall be governed by the laws of India.
Any disputes arising out of the use of this website shall be subject to the jurisdiction of the courts in Jamshedpur, Jharkhand, India.